Luke was spot on. I liked the dummy experiment. I think responsible and defined leaders on the ground will get on with the job without distractions because it's they who actually sell to customers and deliver the goods, not the board of directors. Period.
The finest leaders I have dealt with possess three qualities above all else: skill as a listener, skill as a delegator and skill as a motivator. These traits require a degree of modesty scarce among those ambitious enough to clamber to the top.
- Luke Johnson
Useful links:
www.lukejohnson.org
www.riskcapitalpartners.co.uk
www.channel4.com
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