Allison Arieff's opinion piece in the New York Times about Kaiser Permanente's total health journey/design solutions for health care was educational and insightful. Thanks Allison. There is no reason why other corporations/institutions can take a cue from Kaiser’s efforts and innovate.
Useful links:
www.kaiserpermanente.org
www.campbell-ewald.com
http://xnet.kp.org/innovationcenter
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