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Thursday, September 03, 2009

Knowledge@Wharton Update

Global teams are like oceans: Depending on how they are navigated, they can link the world together or split it apart. When global teams work, they tap into a company's top talent, exploit local expertise, unite far-flung groups and ramp up worldwide production. When they don't, they are divisive, spark massive miscommunication and drive global projects into the ground.

A few ideas and suggestions:
- Try to meet at least once face-to-face.
- Choose team members carefully.
- Keep the team small if possible.
- Consider cross-cultural training.
- Be explicit upfront about how the team will operate.
- Be conscious of time.
- Consider how the team is organized.
- Don't overload team members.
- Give the team autonomy.

Spot on. Thanks Wharton.

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